Policy

LIONS SIGHTFIRST EYE HOSPITAL PRIVACY POLICY

 

This Privacy Policy will tell you what information we collect, how it is used and what your choices are. By using the Lions SightFirst Eye Hospital ("LSEH") website, you agree to accept the Privacy Policy of this Website.

Please read the following carefully before using the site.

Information Collection and Use

Information We Collect

  • IP Addresses

We collect and log the IP address of all visitors to lionsloresho.org. We collect IP address information in order to properly manage our system and gather information about how our site is being used; including the pages visitors are viewing. Your IP address may be associated with records containing personal information.

  • Personal information

This is information that is unique to an individual. Any related information submitted to LSEH and that relating to other people, thereby represents that you have the authority to do so and permit us to use the information in accordance with this privacy policy. By submitting personal information, you grant LSEH the right to transmit, monitor, retrieve, store and use your information in association with the operation of the website.

 

How We Use This Information

LSEH uses the information you provide to fulfill online requests, process credit card information, Mpesa payments and, respond to customer service inquiries, or in other ways as required by law.

We may use your information:

  • To help us improve the services we offer
  • To personalize your experience and inform you about the services in which you have indicated an interest
  • To improve our website offerings and send you information and updates
  • To respond to your questions and requests, and improve customer service
  • To administer a promotion, survey or other site feature
  • To communicate changes to our privacy policy or terms of use

Only those who need the information provided to perform a specific task have access to your information. These are authorized members of the LSEH workforce, who are required to attend training on patient privacy and confidentiality. In some cases, third parties contracted by LSEH may have access to your information to perform a specific task, for example, to send you an e-newsletter.

Data Security

LSEH makes every reasonable effort to ensure that your personal information remains as secure as possible. Accordingly, we prevent unauthorized access through a secure firewall and use of security technologies to protect the integrity and privacy of any personal information you provide.

As an additional security measure, your personal information is also encrypted during transmission by Secure Socket Layer 128-bit encryption software. (Encryption is a common method used to transmit sensitive data across the Internet. Encryption temporarily makes the text unreadable during the time it is being transmitted over the Internet.)This is an industry standard.

Although we endeavor to protect your personal information, LSEH cannot warrant the security of any information you transmit to us through online applications, and you do so at your own risk. Depending on the nature of the inquiry, your communication could be discarded or archived. If you wish, you can contact us instead through the contactsprovided.

Online Forms

Forms provided on LSEH’s website may include event registration, newsletter signups, appointment requests and referral requests. The information required to complete the transaction is noted on each specific form. Although we provide robust security measures to protect the transmission of information, LSEH is not responsible if unauthorized parties gain access to the confidential information shared in the online forms.

Newsletter/Press Release Subscriptions

If you subscribe to a newsletter, publication, press release or RSS feed published by LSEH and distributed by email or RSS feed, we will maintain your email address in a private distribution list unless you have selected to "Unsuscribe ”. Please note that messages sent electronically do not include the recipients' email addresses or any other personal information. 

Email Information

Occasionally, we may request personal information in order to deliver materials you have requested; respond to your questions; or provide information. LSEH keeps personal information on file, but does not share, sell, license or transmit this information to third parties or external vendors unless required to do so by legal, judicial or governmental proceedings, or in order to provide the services requested. Please note that email is considered a non-encrypted (and therefore non-secure) form of communication, which can be accessed and viewed by others without your knowledge and permission. For that reason, to protect your privacy, please do not use email to communicate information that you consider confidential.

Cookies

The LSEH website uses "cookies" to determine the number of times a page on the website has been accessed. Examples of information we collect include, but not limited to, are: how often someone visits our site and what they do while on our site. We use this information in the aggregate to understand how our visitors as a group use different resources and to help us improve our site. We also collect information about the activity of individual website users. For users who have subscribed to receive updates or other information from LSEH via email, the reports produced may contain personal information that maybe collected through our website.

It is also important to note that most Internet browsers automatically accept cookies, however, you are at liberty to set your browser to ignore them or alert you when they are being sent. Similarly, you can still access all the information on the LSEH website without enabling cookies in your browser.

Login Details & Passwords

Some sections of the LSEH website may require login identifiers and/or passwords. You are responsible for taking reasonable steps to ensure that no unauthorized person/party has access to your password or account login information. It is your sole responsibility to control the use of login information and passwords, to authorize, monitor and control access to and use of your website account and password and to inform the website promptly of any need to deactivate a password.LSEH will not take liability for any unauthorized using stolen or lost login or password.

Third-Party Vendors & Content Providers

LSEH never shares any personal information you provide when requesting information with third parties, except as required by law or in order to provide the services requested. LSEH will occasionally engage reputable third-party vendors to help manage the website, provide content and information, as well as interact better with all patients and visitors.

Links to External Websites

This Website Privacy Policy applies only to the LSEH website and in order to provide website users with other helpful information, the LSEH website contains links to other websites. However, LSEH provides no authority over external organizations’ websites and this policy does not apply to external sites that are provided as links. We encourage you to read the Privacy Policies on any external websites before providing them with personal information.

Changes to This Policy

LSEH has the right to change or update this Website Privacy Policy from time to time without notice. It is therefore advised that this policy be periodically reviewed in order to keep abreast with any changes.

Any questions or concerns about this privacy policy and how we collect, use, or protect your personal information, can be directed to info@lionsloresho.org.

 

 
 

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